Delete your data
Last updated: April 27, 2026
You're in control. We'll delete everything within 30 days.
What gets deleted
- ✓Connected social media OAuth tokens
- ✓Performance data from Instagram, TikTok, YouTube
- ✓AI-generated reports and insights
- ✓Account profile and preferences
- ✓Usage history on the platform
What we keep (legally required)
- ⚠Billing records — 7 years — required for tax and legal compliance
- ⚠Anonymized aggregate data — Not identifiable to you personally
⚠️
- •Deletion is permanent and irreversible
- •Cancel your subscription first to avoid future charges
- •Your social media accounts (Instagram, TikTok, YouTube) are NOT affected
- •You can create a new Audience AI Studio account after deletion
Request data deletion
Response timeline by regulation
30 days
GDPR
European Union
15 days
LGPD
Brazil
20 business days
LFPDPPP
Mexico
Prefer to contact us directly? Email petsolutionsmx@gmail.com with subject line "Data deletion request" and your account email address.
You also have the right to access your data, correct it, or export it before deleting. Contact us at petsolutionsmx@gmail.com for any of these requests.
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